Recalls and Market Withdrawals

Services are offered globally to food and dietary supplement companies.

Food and dietary supplement recalls occur when a company enters adulterated, contaminated, mislabeled (for allergens), or otherwise unsafe food and dietary supplement products into the US marketplace.  The purpose of the recall is to gain control of the distributed, unsafe products before they harm consumers.  Rapid and controlled recall response is essential to protect consumers and preserve your brand reputation.

GFSS has worked with many domestic and international companies in FDA product recall situations.  GFSS expert recall guidance includes helping your company identify the recall root cause, implement corrective actions, identify which foods or supplements are potentially affected, reset the manufacturing operations and/or facility if needed, and act as your liaison with the FDA.  GFSS on-site recall assistance ensures a much smoother execution of the recall, reduces the time needed to conduct the recall, and can minimize associated costs of the recall.

GFSS will assist your company during a recall crisis situation by offering the following recall services:

• Provide expert, technical consultation to determine the root cause of the recall
• Provide expert, technical consultation to take the appropriate corrective actions to ensure the root cause of the recall is permanently mitigated
• Act as your liaison and represent your company to the FDA, including communicating on behalf of your company to the FDA
• Support your company on-site at your facility through the entire recall process
• Determine if the recalled product must be destroyed or if it can be reworked